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Breadcrumb
  1. Programs

Master of Arts in Conflict Analysis and Management

In this section
  • Overview
  • Program description
  • Program delivery
  • Courses
  • Faculty
  • Admission requirements
  • Application requirements
  • Financial aid and awards
  • Request more info

Manage conflict anywhere, from the interpersonal to the international level. Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.

Program intakes

Filter to view upcoming intakes

January 08, 2024

Start date
January 08, 2024
Application deadline
October 08, 2023
Delivery model
Blended
Domestic tuition
$ 27,364 CAD
International tuition
$ 35,851 CAD
Related Schedules
Program Schedule

January 13, 2025

Start date
January 13, 2025
Application deadline
October 13, 2024
Delivery model
Blended
Domestic tuition
Visit the tuition fees page
International tuition
Visit the tuition fees page
Related Schedules
Program Schedule

Program description

You understand that conflict is neither good nor bad, but that it exists in all relationships. So do opportunities to work with it, change it and use it for positive change.

The MA in Conflict Analysis and Management is a two-year, interdisciplinary graduate program. You'll examine the full spectrum of conflict, from interpersonal to international. You'll gain a holistic, systemic, cross-cultural approach to understand and manage it.

We help you create self-awareness of your own role in conflict, and how you can make a difference. You'll examine contemporary and innovative research. You'll apply that research to build skills in facilitation, negotiation and mediation. In learning to appreciate your strengths and limitations, you'll become a reflective practitioner in the expanding field of conflict management.


Program outcomes

Once you've completed this program, you'll have skills in facilitation, negotiation and mediation, and you'll be prepared to lead change within the fields of labour relations, community development, environmental management, international NGOs and many other settings.

Program delivery

This program is delivered through a blend of online learning and on-campus residencies.

Online learning

Online courses consist of assigned readings, synchronous or asynchronous lectures, interactive discussions, and individual and team assignments.

You’re expected to meet deadlines and contribute meaningfully to your class. Your contributions are a big part of everyone’s learning.

You’ll take one online course at a time for a period of nine weeks, followed by a two-week break. Each online course requires approximately 20 hours of work per week.

You'll start your program with a non-credit, but required, course about academic integrity.

Residencies

This blended program has two two-week residencies.

Residencies are intensive and immersive. Many students say this time together is the highlight of their program.

During your residency, you can expect to:

  • attend classes full time (e.g., Monday to Friday from 8 a.m. to 5 p.m.)
  • complete homework and individual and team assignments outside of class hours
  • take part in extracurricular activities

Completion options

During the first year of study, students in the MA in Conflict Analysis and Management take the same set of courses as students in the related Graduate Diploma in Conflict Analysis and Management. During the second year of your Master's level studies, you can select from the following options:

Thesis

If you choose to write a thesis, you'll be required to take a second research course during your second residency.

Coursework

If you choose to complete your degree through coursework, you'll be able to continue your studies online during the second year, choosing electives from any of the four Humanitarian Studies graduate programs.

Coursework with internship

If you choose the coursework option, you may also take a six-credit internship, which gives you field experience. You will also document the experience of applying your knowledge in the field.

Courses

NOTE: School of Humanitarian Studies students are required to complete all courses in sequence. Exceptions require Program Head approval. With the exception of HUMS 551 and 691, all other HUMS courses may have students from MA Conflict and Management, MA Disaster and Emergency Management, MA Human Security and Peacebuilding, MA Justice Studies and MA Interdisciplinary Studies programs co-registered in the same course.

To see order and date of courses, please refer to the program schedule found under overview tab.

Course-based Track - Required Courses

ITAI

Introduction to Academic Integrity

0.0 Credits

Online

CAMN502

Foundation: Understanding Conflict, Change and Systems in Organizational Contexts

3.0 Credits

Online

CAMN503

Professional Skills: Dealing with Conflict

3.0 Credits

Blended

CAMN504

Reflective Practice: Leading Change in Organizational Settings

3.0 Credits

Blended

HUMS551

Foundations of Research

3.0 Credits

Online

CAMN552

Structures: Legal Frameworks and Conflict Engagement

3.0 Credits

Online

CAMN553

Processes: Designing Conflict Management Practice

3.0 Credits

Online

CAMN601

Solutions: Capacity Building and Overcoming Conflict in Organizational Settings

3.0 Credits

Blended

CAMN602

Advanced Skills: Problem-solving and Conflict Transformation

3.0 Credits

Blended

HUMS691

Short Paper

3.0 Credits

Online

Course-based with Internship Track - Required

Take all the same courses as the Course-based track PLUS the following 

HUMSIP

Internship Preparation and Career Management Skills

0.0 Credits

Online

HUMS644

Internship

6.0 Credits

Directed, Field, Lab or Major Project, Online

Course-based Tracks - Electives

  • Student's choose THREE electives if they are on the Course-based Track.
     
  • Student's choose ONE elective if they are on the Course-based with Internship Track.

Courses are broken into three time periods.  To see what courses you can choose for each time period please refer to the program schedule found under overview tab.

HUMS641

Foundations of Policy and Practice in Humanitarian Action

3.0 Credits

Online

HUMS643

Ethno-political Conflicts in the Canadian Context

3.0 Credits

Online

HUMS661

Risk and Crisis Communication

3.0 Credits

Online

HUMS671

Transdisciplinarity in Practice

3.0 Credits

Online

HUMS611

Intercultural Competence

3.0 Credits

Online

HUMS651

Case Studies in Humanitarian Action: Advanced Policy and Practice

3.0 Credits

Online

HUMS652

Adaptive Management for Complex Humanitarian Problems in the 21st Century

3.0 Credits

Online

HUMS672

Public Images of Justice and Fairness

3.0 Credits

Online

HUMS642

Psychosocial Interventions: Managing Stress, Trauma, and Loss

3.0 Credits

Online

HUMS653

Environmental and Resource-Based Conflict Management

3.0 Credits

Online

HUMS662

Professional Practice in Conflict and Change Management

3.0 Credits

Blended

HUMS673

Indigenous Perspectives on Humanitarianism

3.0 Credits

Online

CPWB500

Foundations: Reframing Child Wellbeing in Complex Global Realities

3.0 Credits

Online

PJMN501

Managing Complex Projects

3.0 Credits

On Campus, Online

Thesis Track - Required

ITAI

Introduction to Academic Integrity

0.0 Credits

Online

CAMN502

Foundation: Understanding Conflict, Change and Systems in Organizational Contexts

3.0 Credits

Online

CAMN503

Professional Skills: Dealing with Conflict

3.0 Credits

Blended

CAMN504

Reflective Practice: Leading Change in Organizational Settings

3.0 Credits

Blended

HUMS551

Foundations of Research

3.0 Credits

Online

CAMN552

Structures: Legal Frameworks and Conflict Engagement

3.0 Credits

Online

CAMN553

Processes: Designing Conflict Management Practice

3.0 Credits

Online

CAMN601

Solutions: Capacity Building and Overcoming Conflict in Organizational Settings

3.0 Credits

Blended

HUMS630

Advanced Research Methods

3.0 Credits

Blended, Online

HUMS695

Thesis

12.0 Credits

Directed, Field, Lab or Major Project

Faculty

Alexander Krueger portrait
Alexander Krueger

Associate faculty

Amy Christofferson

Associate faculty

Benjamin Morgan

Associate faculty

Brin Hamilton

Associate faculty

Portrait of Bryce Casavant
Bryce J. Casavant

Associate faculty

Carol Brown

Associate faculty

Dale Christenson

Associate faculty

Portrait of Daneille McCann
Danielle McCann

Associate faculty

Dave Hutton

Associate faculty

Eva Malisius

Associate professor

John Radford

Associate faculty

Kristina Roepstorff

Associate faculty

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Standard admission

  • Four-year (or comparable) undergraduate degree in a relevant and related field*, with a minimum GPA of 'B+' (3.33/4.33), from a recognized post-secondary institution

* Relevant and related fields are defined by each program based on disciplinary and/or professional practices.  Applicants are required to address how they consider their academic education to be relevant and related to their desired program of study within the personal statement questions.

Flexible admission

  • Applicants who meet the degree requirement, but not the GPA requirement, will be required to have a minimum 5 years of relevant* professional experience.
  • Applicants without an undergraduate degree will normally require 10 years of work experience, with a minimum of two years of relevant* professional experience in a leadership or management position**, or an equivalent combination of education and experience.
  • All flexible admission applicants will be required to complete "Academic Writing and Critical Thinking" several weeks prior to starting the program and obtain a minimum B+ (77%).

* Each program, based on disciplinary and/or professional practices, defines what is considered relevant professional experience.  Applicants are required to address how/why they consider their respective supervisory (and overall work experience) to be relevant and related to their desired program of study within the personal statement questions.

** Experience in a leadership or management position is considered on the basis of a holistic review of career progression, which demonstrates increasing competency and/or responsibility.  This can include, but is not limited to, supervisory functions, signing responsibilities, contributions to organisational change and/or implementation of organisational vision and mission.  Applicants are required to address how they consider their work experience to meet these requirements within the personal statement.

English language proficiency

  • If English is not your primary language, please review our English language requirements.

All applications to this program require submission of the following information and supporting documents before your file can be assessed for admission:

Application form

In order to apply online, you will be required to create a log-in account using your email address. You will be required to list all credit courses and/or programs you have completed or are currently enrolled in. An application fee will be required. If your application fees are being paid by a third party, review sponsored student information. Once submitted, you may check the status of your application at any time.

Official transcripts

Applicants are responsible for arranging for the submission of official transcripts from ALL post-secondary (higher education) institutions currently or previously attended, for all credit courses and/or programs. Transcripts are not required for non-credit programs or courses, though some programs may require proof of professional certifications or designations.

Transcripts are considered official only if submitted directly by the Registrar or other recognized authority of the providing institution in the institution's original, sealed envelope. If the envelope has been opened, the transcripts are no longer official and new (official) transcripts will be required to complete your application.

All international transcripts or credentials are subject to an international transcript and/or credential evaluation.

Personal statement

The statement's purpose is to assess applicants' writing skills, as well as their interest and ability to complete the program. Your personal statement should be written as a three to four page narrative and must address each of the following questions using each question as a separate heading) 

  • Why do you wish to enroll in the conflict analysis and management program?
  • What academic courses and/or training do you have in the area of conflict management?
  • What work experience do you have in the area of conflict management?
  • What experience have you had with distance education and self-directed study?
  • What special strengths do you bring to the program?
  • The Conflict Analysis and Management program is committed to equity, diversity, and inclusion. What experiences or abilities do you have to study or work with people from different backgrounds or worldviews?

Letters of reference

Two letters of reference are required and may be provided by current or past employer(s) or by those who have known the applicant in an academic or volunteer setting.

Reference letters must attest to the applicant's suitability to this program, and particularly the applicant's ability to complete a demanding graduate program, including graduate level writing and research. The referee should indicate the length of time and context in which they have known the applicant, and should also consider the ability of the applicant to model appropriate behavior in the field as well as the personal attributes of the applicant.

In the case of an employer's reference, the letter should also attest to the applicant's performance in the context of current or previous employment. The letter should address such areas as work in the field of conflict analysis and management, as well as leadership potential.

Structured résumé

Applicant's résumé must include the following:

  • Post secondary education: List all post-secondary education, degrees, diplomas, and certificates you have achieved.
  • Training and professional development in the area of conflict analysis: List career related training and professional development programs. Include the source of training, and the duration and year completed. List other training and personal development programs not already identified.
  • Volunteer work experience: List and describe any voluntary employment and/or community service experience. Please include name of organization, length of service and a brief description of duties. Highlight experience related to alternative dispute resolution.
  • Full-time work experience: Please include name of organization, position, length of service and brief description of duties. Highlight experience related to alternative dispute resolution.
  • Professional memberships/affiliations: List memberships and positions you hold/have held in professional associations, service clubs, community/volunteer sector.
  • Other relevant information: Provide any other information which you believe is relevant to your application and will be of assistance to the review committee.

If applicable:

  • Applicants declaring permanent resident or Convention Refugee status in Canada, must submit a copy of their Permanent Resident Card (PR card) along with their application.
  • Transcript evaluation fee or credential evaluation report, if submitting international transcripts.
  • An official English language proficiency score report or other evidence of proficiency if English is not your primary language.
  • Other information or documents as may be requested to determine your eligibility.

For information on how and where to send your supporting documents, please refer to the document submission guidelines.

Financial aid and awards

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RBC Community Integrated Learning Grants

Funding for students completing a required career learning and development (CLD) work term in the community of at least 420 hours with an organization that cannot provide wages or compensation.

Up to $8,500

Development

ACT WEST Community Foundation Fund

The ACT WEST Community Foundation helps support single mothers build better lives for themselves and their children.

up to 4 years tuition

External

Single Parents

Admiral John Charles and Mary Charles Scholarship

Awarded annually to a second year School of Humanitarian Studies student who is currently serving or retired military.

$1,500

Active students (In-course)

AEBC/Allyant Scholarship

The Alliance for Equality of Blind Canadians (AEBC) works to improve the lives of blind, deafblind and partially sighted Canadians...

From $1,500 to $2,500

External

Allan Cahoon Global Advancement and Diversity Award

Assist students in underrepresented populations who wish to promote diversity.

$1,000

Active students (In-course)

Allan Cahoon Scholarship

This scholarship aims to encourage academic excellence, supporting students who excel both academically and through their leadership.

$1,500

Active students (In-course)

Andrea Fallan Memorial Bursary

Provides financial assistance to a second year BCom student for exceptional leadership, community involvement, and dedication to promote a cohesive team environment.

$500

Active students (In-course)

Asper Foundation Communications Award

Awarded to students in communications-related degree working in, or seeking to work in the communications industry.

$5,000

Active students (In-course)

Assistance Program for Students with Permanent Disabilities

This program helps students with permanent disabilities pay for exceptional education-related services and adaptive equipment.

Up to $12,144/year

External

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