During a 16-year career as an advanced care paramedic, Benjamin Morgan also served as the public information officer for City of Calgary Emergency Medical Services. It was in this role that he discovered a passion for the intersection of emergencies and communications. Morgan returned to academic studies and completed a Master of Arts in Professional Communications at Royal Roads University in 2013. His research focused on the influence of social media on emergency management. His university experience led to a career change and he is now one of Canada’s leading crisis communication practitioners.
Morgan has held communication leadership roles during Canada’s two costliest natural disaster and largest peace-time evacuations: the 2013 Calgary floods and 2016 Fort McMurray wildfires. He was called in as a crisis communications expert by the Province of Ontario during the Elliott Lake disaster public inquiry hearing. Morgan was also a key participant in a Department of National Defence research project: Social Media Expert in Emergency Management ‘round Table. Morgan is currently a principal at the Centre for Crisis & Risk Communications.
Master of Arts in Professional Communications
Royal Roads University