Royal Roads Groups

Contact Us

Please contact us with your questions or comments.

Toll-free: 1.800.788.8028
Phone: 250.391.2511

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Phishing Email and Webmail Alert from Royal Roads University

A sophisticated phishing email has recently been sent from a Royal Roads email account requesting that you "update your email". If you received this email, please disregard it and delete it from your Inbox. If you did respond to this email and provided your personal details please contact Royal Roads University Computer Help Desk.

As part of our response to recent phishing attempts, we are temporarily suspending access to Royal Roads webmail until early in the New Year.

This means that you will not be able to login to email using webmail. However, you will still be able to access email through email forwarding, which sends Royal Roads email to your personal email account. If you are not already using email-forwarding, IT Services will automatically enable this function for you.

We also want to remind you, please do not click on any email links that look suspicious. Always check the sender of an email before you click on a link or open an attachment in an email. If you have concerns about an email that you have received, please forward the email to

Thank you for your patience and for support in maintaining cyber safety for the Royal Roads community.

Important Information from Student Services

Royal Roads offers a wide range of services that are designed to support your academic journey. Please use the menu on the left to explore the services and resources that are here to help.

We also share events, opportunities, tips and resources through social media. Find us here or
on  Facebook and  Twitter.

COVID-19 Information: If you are looking for general information about COVID-19, please visit the COVID-19 FAQ page. If you feel ill or are experiencing COVID-19 related symptoms, please click here for more information on what to do.

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