Royal Roads University has a coordinated CARE Team to assess, refer and respond to students who are demonstrating emotional distress or concerning behaviour.

How the CARE Team can help

If you're concerned about the overall safety or well-being of yourself or another student, you can contact the CARE Team.

Our role is to do the following:

  • receive information
  • collect additional insights
  • determine effective strategies to respond to concerns
  • identify and connect with the responsible parties to put those strategies in place

The CARE Team coordinates support for all students with dignity and respect. Our primary goals are to remove students' barriers to success and to help keep the whole university community safe.

The CARE Team members

The CARE Team membership includes the following:

  • a student counsellor
  • the Student Team Coaching manager
  • the Student Success manager
  • the Student Engagement manager
  • the Student Services director
  • the Security Services supervisor

What can you report to the CARE Team?

You can report concerns about another student. Examples include the following:

  • unusual or erratic behaviour in class (on campus or online)
  • extended absence from class or learning activities by a classmate who's usually engaged
  • written work or creative expression with troubling themes or references
  • verbal or written threats made toward another student, faculty or staff
  • verbal or written expressions of suicidal ideation or intent
  • actions that are alarming or call into question the safety of the student or their peers
  • basic needs insecurity (for example, food and housing)
  • any report of a student who has required urgent medical assistance

Contact the CARE Team

In serious medical emergencies or imminent danger, contact 911 and Campus Security before contacting the CARE Team.

Email the CARE Team if you're concerned about the overall safety or well-being of another student or would like to speak with a member of the CARE Team.

Contact Campus Security at 250.391.2525 if you need immediate support. They're trained in first aid and will contact the on-call CARE Team member.