Manage conflict anywhere, from the interpersonal to the international level.
You understand that conflict exists in all relationships. So do opportunities to work with it, change it and use it for positive change.
Through a blend of online learning and on-campus residencies, this two-year program will introduce you to conflict management theory and practical skills in facilitation, negotiation and mediation.
Examine the full spectrum of conflict and gain a holistic, cross-cultural approach to understand and manage it.
Blended delivery
Mix of short, intensive residencies and online learning to support your professional and personal life.
Experiential learning
Opportunities for domestic or international field-based learning.
Career opportunities
Pursue roles in labour relations, community development, environmental management and more.
Upcoming offerings
Stay tuned for updates or contact us for more information.
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Learn to understand and manage conflict
This is a two-year interdisciplinary graduate program that explores conflict across all levels—interpersonal to international—through a holistic, systemic and cross-cultural lens.
Become more self-aware of your role in conflict and learn to effect meaningful change. Examine contemporary research and apply insights to build skills in facilitation, negotiation and mediation.
Through self-awareness and applied research, learn how to navigate conflict effectively and become a reflective practitioner in this growing field.
Program outcomes
You'll gain skills in facilitation, negotiation and mediation, equipping you to drive change in diverse fields such as labour relations, community development, environmental management, international NGOs and more.
Online learning
Online courses include readings, lectures, discussions, and and individual or team assignments. You'll take one nine week course at a time, requiring about 20 hours of work per week, followed by a two-week break. The program begins with a required, non-credit course on academic integrity.
Residencies
This blended program has two intensive two-week residencies.
During residencies, you can expect to:
- attend classes full time (e.g., Monday to Friday from 8 a.m. to 5 p.m.)
- complete homework and individual and team assignments outside of class hours
- take part in extracurricular activities
Completion options
In the first year, you'll take courses with students in the Graduate Diploma in Conflict Analysis and Management.
During your second year, you'll choose from these completion options.
Option one: Thesis
- Take an additional research course during your second residency.
Option two: Coursework
- Continue studying online during your second year with electives from other graduate programs.
- Internship: If you choose the coursework option, you can also pursue a six-credit internship, gaining hands-on field experience while applying your knowledge and documenting your learning.
Courses
Faculty
Transfer agreements
Refine results
Standard admission
- Four-year (or comparable) undergraduate degree in a relevant and related field*, with a minimum GPA of 'B+' (3.33/4.33), from a recognized post-secondary institution
* Relevant and related fields are defined by each program based on disciplinary and/or professional practices. Applicants are required to address how they consider their academic education to be relevant and related to their desired program of study within the personal statement questions.
Flexible admission
- Applicants who meet the degree requirement, but not the GPA requirement, will be required to have a minimum 5 years of relevant* professional experience.
- Applicants without an undergraduate degree will normally require 10 years of work experience, with a minimum of two years of relevant* professional experience in a leadership or management position**, or an equivalent combination of education and experience.
- Normally, flexible admission applicants will be required to complete "Academic Writing and Critical Thinking", with a minimum passing grade, prior to commencing the program.
* Each program, based on disciplinary and/or professional practices, defines what is considered relevant professional experience. Applicants are required to address how/why they consider their respective supervisory (and overall work experience) to be relevant and related to their desired program of study within the personal statement questions.
** Experience in a leadership or management position is considered on the basis of a holistic review of career progression, which demonstrates increasing competency and/or responsibility. This can include, but is not limited to, supervisory functions, signing responsibilities, contributions to organisational change and/or implementation of organisational vision and mission. Applicants are required to address how they consider their work experience to meet these requirements within the personal statement.
English language proficiency
- If English is not your primary language, please review our English language requirements.
All applications to this program require submission of the following information and supporting documents before your file can be assessed for admission:
Application form
In order to apply online, you will be required to create a log-in account using your email address. You will be required to list all credit courses and/or programs you have completed or are currently enrolled in. An application fee will be required. If your application fees are being paid by a third party, review sponsored student information. Once submitted, you may check the status of your application at any time.
Missed your application deadline? While we can’t make any guarantees, we may be able to accommodate late applications if there's still space and enough time to process. If you're interested in an intake that is now closed to applications, apply for the next available intake and email Admissions with your preferred start date. Make sure you’re prepared to submit your program's required documents right away. We can't make an admissions decision without them.
Official transcripts
Applicants are responsible for arranging for the submission of official transcripts from ALL post-secondary (higher education) institutions currently or previously attended, for all credit courses and/or programs. Transcripts are not required for non-credit programs or courses, though some programs may require proof of professional certifications or designations.
Transcripts are considered official only if submitted directly by the Registrar or other recognized authority of the providing institution in the institution's original, sealed envelope. If the envelope has been opened, the transcripts are no longer official and new (official) transcripts will be required to complete your application.
All international transcripts or credentials are subject to an international transcript and/or credential evaluation.
Personal statement
The personal statement is an opportunity to express your interest in the program and demonstrate your preparedness for graduate studies. The statement should be two- to three-pages and must address each of the following questions. Applicants are encouraged to use each question as a separate heading to ensure that all topics are clearly addressed.
- Why do you wish to enroll in the conflict analysis and management program?
- What academic courses and/or training do you have in the area of conflict management?
- What work experience do you have in the area of conflict management?
- What experience have you had with distance education and self-directed study?
- What special strengths do you bring to the program?
- The Conflict Analysis and Management program is committed to equity, diversity, and inclusion. What experiences or abilities do you have to study or work with people from different backgrounds or worldviews?
Letters of reference
Two letters of reference are required and may be provided by current or past employer(s) or by those who have known the applicant in an academic or volunteer setting.
Reference letters must attest to the applicant's suitability to this program, and particularly the applicant's ability to complete a demanding graduate program, including graduate level writing and research. The referee should indicate the length of time and context in which they have known the applicant, and should also consider the ability of the applicant to model appropriate behavior in the field as well as the personal attributes of the applicant.
In the case of an employer's reference, the letter should also attest to the applicant's performance in the context of current or previous employment. The letter should address such areas as work in the field of conflict analysis and management, as well as leadership potential.
Structured résumé
Applicant's résumé must include the following:
- Post secondary education: List all post-secondary education, degrees, diplomas, and certificates you have achieved.
- Training and professional development in the area of conflict analysis: List career related training and professional development programs. Include the source of training, and the duration and year completed. List other training and personal development programs not already identified.
- Volunteer work experience: List and describe any voluntary employment and/or community service experience. Please include name of organization, length of service and a brief description of duties. Highlight experience related to alternative dispute resolution.
- Full-time work experience: Please include name of organization, position, length of service and brief description of duties. Highlight experience related to alternative dispute resolution.
- Professional memberships/affiliations: List memberships and positions you hold/have held in professional associations, service clubs, community/volunteer sector.
- Other relevant information: Provide any other information which you believe is relevant to your application and will be of assistance to the review committee.
If applicable:
- Applicants declaring permanent resident or Convention Refugee status in Canada, must submit a copy of their Permanent Resident Card (PR card) along with their application.
- Transcript evaluation fee or credential evaluation report, if submitting international transcripts.
- An official English language proficiency score report or other evidence of proficiency if English is not your primary language.
- Other information or documents as may be requested to determine your eligibility.
For information on how and where to send your supporting documents, please refer to the document submission guidelines.
