Bio (Rebecca Wilson-Mah)

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Rebecca Wilson-Mah


Assistant Professor, Program Head MA in Tourism Management


Tourism and Hospitality Management


Dr. Wilson-Mah is assistant professor in the School of Tourism and Hospitality Management and program head for the MA in Tourism Management.  Drawing on her education and personal and professional experience, she strives to create participatory and inclusive approaches to learning and problem solving. Wilson-Mah is an award-winning case writer and reviewer and associate editor for tourism and hospitality cases for The International Journal of Instructional Cases. She researches and writes cases that convey real life; factual, organizational problems for students to analyze and then aim to resolve. Wilson-Mah’s research interests include informal learning in organizations, and faculty communities of practice in higher education. Wilson-Mah holds a Chartered Professional in Human Resources (CPHR) designation.


Prior to joining Royal Roads University, Wilson-Mah worked for Destination BC, managing training and consulting services created for small businesses and communities. Next, she worked for The Fairmont Empress as a learning coach and assistant human resources director where she developed collaborative and inclusive learning opportunities for leadership teams. She moved into education as a faculty member at Camosun College where she was the lead for the tourism management diploma program, and also a strong proponent of work integrated learning. These experiences in tourism, hospitality and education amplify her commitment to applied, accessible and authentic learning.  


Wilson-Mah holds Doctor of Education – Higher Education (EdD) from the University of Liverpool (2020) with a focus on research, practice and leadership in higher education environments. She wrote her doctoral dissertation on faculty-initiated communities of practice at Royal Roads. Wilson-Mah also holds a Master of Science in Human Resource Management from Sheffield Hallam University (1996) and a Bachelor of Arts in English Literature and American Studies from The University of Birmingham (1990). She was awarded the Emerald Best Case Award Winner (2016/17) and the CASE Journal Outstanding Reviewer (2016/2017) from CASE.


Book Chapters

Bracewell, M., Cordua-von Specht, J. & Wilson-Mah, R. (2020). The Innovation Potential of Communities of Practice in Higher Education. In Palahicky, S. (Ed.). Enhancing learning design for innovative teaching in higher education. IGI Global. DOI: 10.4018/978-1-7998-2943-0

Thomlinson, E., Wilson-Mah, R., (2019). The push-pull model of motivation: An analysis of Chinese polytechnic students’ motivation to pursue degree completion in Canada.  In Lui, C. & Schanzel, H. (Eds.), Tourism education and Asia, pp. 193-210. Sage Publications.

Wilson-Mah, R. & Thomlinson, E. (2016).  Improving work integrated learning through implementing internship performance indicators.  In S. Grundy, D. Hamilton, G.

Veletsianos, N. Agger-Gupta, P. Marquez, V. Forssman, M. Legault (Eds.), Engaging students in life-changing learning: Royal Roads University’s learning and teaching model in practice. pp. 65-81. Victoria, BC: Royal Roads University.

Wilson-Mah, R. (2015). Accommodation. In Westcott, M. (Ed.), Introduction to tourism and hospitality in BC. BCcampus Open Education Textbook.

Journal Articles

Krusekopf, C., de Koning, A., & Wilson-Mah, R. (2018). From start-up to expansion: Vittrium building products. The CASE Journal, 14(6), 672-693.

Wafai, H., Waines, L., & Wilson-Mah, R. (2018). Systems breakdown in recruitment at McCune Contracting. The CASE Journal, 14(1), 54-68.

Wilson-Mah, R., Thomlinson, E., (2017). Mind the gap: Chinese diploma student views on bridges and barriers to transferring to a Canadian university. Higher Education Research & Development Journal, 1-14 DOI: 10.1080/07294360.2017.1405912

Wilson-Mah, R. (2016). How do you solve a problem like Lucinda?, The CASE Journal, 12-1, pp. 71-87.  

Wilson-Mah, R. (2016), The Empress, The CASE Journal, 12-1, pp. 3-26. *This case was awarded ‘Emerald Best-Case Award’ for 2017*

Vega, G., Wilson-Mah R., (2016).  Special issue on hospitality and tourism. The CASE Journal, 12:1, 1-2

Conference Proceedings Papers

Wilson-Mah, R. (2019). A study of authentic assessment in an internship course. University of Calgary Conference on Teaching and Learning, Papers on Postsecondary Learning and Teaching 3, 65-73.

Wilson-Mah, R., Walinga, J. (2017). The people in the room: convening interdisciplinary communities of practice in an institution of higher education. University of Calgary Conference on Teaching and Learning, Papers on Postsecondary Learning and Teaching, 2, 24-33.