Bio (Frances Jorgensen)
Frances Jorgensen teaches organizational behaviour, human resource management, and change management, teaching primarily in the MBA program. Further, she advises MBA students completing their Organizational Management Projects (OMP) and students in the Doctor of Social Sciences and Doctor of Business Administration programs. Jorgensen’s research interests include workplace incivility, presenteeism, employee attitudes and wellbeing, and the role of HRM in supporting employee outcomes. Her work has been published in top-tier journals including Human Resource Management, Journal of Organizational Behavior, Human Resource Management Journal, and International Journal of Human Resource Management. She has also received numerous scholarly awards and grants.
Prior to joining Royal Roads in 2015, Jorgensen was associate professor of strategic human resource management at The School of Business & Social Sciences at Aarhus University, Denmark, where she was also highly engaged as an action researcher and organizational psychologist consulting with organizations in Europe, North America and Australia.
Jorgensen earned a Bachelor of Science in Experimental Psychology at Louisiana State University (1993), a Master of Arts at Middle Tennessee State University (1996), and a Doctor of Philosophy at Aalborg University, Denmark (2003).
Bish, A. Shipton, H., & Jørgensen, F., (forthcoming, 2021). Employee attributions of Talent Management. In K. Sanders, H. Yang, and C. Patel (Eds.) HR Process Research: Taking stock and exploring new avenues. Edward Elgar Publishing Ltd, UK.
Sanders, K., Jørgensen, F., Shipton, H., Van Rossenberg, Y., Cunha, R., Li, X., & Dysvik, A. (2018). Performance‐based rewards and innovative behaviors. Human Resource Management, 57 (6), 1455 – 1468.
Jørgensen, F. & Becker. K. (August, 2017). How to build ‘ambidextrous’ teams that innovate for now and for the future, published online in the LSE Business Review. http://blogs.lse.ac.uk/businessreview/2017/08/24/how-to-build-ambidextrous-teams-that-innovate-for-now-and-for-the-future/
Jørgensen, F. & Becker, K. (2017). The role of HRM in facilitating team ambidexterity. Human Resource Management Journal, 27(2), 264-280.
Wasti, A. S., Peterson, M., Breitsohl, H., Cohen, A., Jorgensen, F., Rodrigues, A. C., & Xu, X. (2016). Location, location, location: contextualizing workplace commitment. Journal of Organizational Behavior (Sl), 37(4), 613-632.
Strange, M. S. & Jørgensen, F. (2016). Meaning creation and employee engagement in home health caregivers. Scandinavian Journal of Caring Sciences, 30(1), 57-64.
Becker, K., Jørgensen, F., & Bish, A. (2015). Knowledge identification and acquisition in SMEs: Strategically emergent or just ad hoc? International Journal of Knowledge Management (IJKM), 11(3), 1-16.
Jørgensen, F. & Becker, K. (2015). Balancing organizational and professional commitments in Professional Service Firms: the HR practices that matter, International Journal of Human Resource Management, 26(1): 23-41. Voted one of 20 most viewed articles in 2015-2016.
Gambi, L.D.N, Boer, H., Gerolamo, M.C., Jørgensen, F., Carinetti, L.C. R. (2015). The relationship between organizational culture and quality techniques, and its impact on operational performance, International Journal of Operations & Production Management, 35(10): 460-1484.
Jørgensen, F. (2015). Ensuring engagement and commitment to innovative behaviors in high/growth medium-sized businesses. In H. Shipton, P. Budwar, P. Sparrow, and J. Bimrose (Eds). Human Resource Management, Innovation and Performance: Looking across Levels. Palgrave Publishing: UK. Book Chapter. Over 6000 downloads in 2016.
Jørgensen, F., Becker, K. and Hyland, P. (2014). Profiling HR in innovative firms, International Journal of Human Resources Development & Management, 14(4):187-204.
Gambi, L. N., Jørgensen, F., Boer, H., Carpinetti, L. C. R. & Gerolamo, M. C. (2013). The influence of organizational culture on the use of quality techniques and its impact on performance. Industry Report (ISBN: 978-87-91831-56-0). VBN-Publication, Aalborg University, Denmark.
Jaakson, K., Jørgensen, F., Tamm, D., & Hämmal, G. (2012). Investigating cultural influences on innovation: a comparison of Estonian and Danish biotechnology organisations. In E. Carayannis, U. Varblane, & T. Roolaht (Eds.). Innovation Systems in Small Catching-Up Economies. Springer: UK.
Jørgensen, F., Becker, K. & Matthews, J. (2011). The HRM practices of Innovative Knowledge-Intensive Firms. International Journal of Technology Management, 56(2-4): 123-137.
Kesting, P., Müller, S., Jørgensen, F. & Ulhøi, J. (2011). Innovation and network collaboration: An HRM perspective. International Journal of Technology Management, 56(2-4): 138-153.
Jørgensen, F. & Ulhøi, J. (2010). Enhancing innovation capacity in SMEs through early network relationships, Creativity and Innovation Management, 19(4): 397-404.
Jørgensen, F., Becker, K. & Matthews, J. (2010). HRM og innovation i vidensintinsive virksomheder. In Lemmy Kook Lyngholm Jensen, Ernest Max Nielsen, Palle Rasmussen, Kurt Klaudi Klausen & John P. Ulhoi (Eds.). Innovation- og Forandringsledelse (Børsens Ledelseshåndbger). Børsen Forum A/S: København.
Ulhøi, J.P. & Jørgensen, F. (2010). Linking humanity with performability through social-technical systems theory. International Journal of Performability Engineering, 6(1): 89-99.
Jørgensen, F. & Ulhøi, J.P. (2010). Scratching below the surface to uncover HRM practices in Denmark. Personalechefen: 10-14.
Jørgensen, F., Bøllingtoft, A. & Madsen, H. (2009). Hvordan motiveres videnmedarbejdere? Et eksempel på reorganisering af HRM i en videntung virksomhed. Ledelse & Erhvervsøkonomi, 74(4): 35-46.
Jørgensen, F. & Ulhøi, J. P. (2009). Entrepreneurial emergence in the field of m-commerce: A generic business model reconceptualization. The E-Business Review, IX(1/2).
Jørgensen, F. & Ulhøi, J. (2009). Udvikling af en generisk forretningsmodel til anvendelse inden for m-commerce. In Lemmy Kook Lyngholm Jensen, Ernest Max Nielsen, Palle Rasmussen, Kurt Klaudi Klausen & John P. Ulhoi (Eds.). Innovations- og forandringsledelse (Børsens Ledelseshåndbger). Børsen Forum A/S: København.
Ulhøi, J. & Jørgensen, F. (2009). M-commerce: Et SMV perspektiv på forretningsmodeller. In Lemmy Kook Lyngholm Jensen, Ernest Max Nielsen, Palle Rasmussen, Kurt Klaudi Klausen &John P. Ulhoi (Eds.). Innovations- og forandringsledelse (Børsens Ledelseshåndbøger). Børsen Forum A/S: København.
Jørgensen, F. & Boer, H. (2008). Asymmetric adaptability of team designs: Change and back again. In Richard M. Burton, B. H. Eriksen, D. D. Håkonsson, T. Knudsen, & C. Snow, (Eds.), Designing Organizations: 21st Century Approaches, Springer: New York.
Hyland, P., Becker, K., Sloan, T. & Jørgensen, F. (2008). CI in the workplace: Does involving the HRM function make any difference? International Journal of Technology Management, 44(3/4): 427-440.
Jørgensen, F., Hyland, P. & Kofoed, L. (2008). Examining the role of Human Resource Management in Continuous Improvement. International Journal of Technology Management, 42(1/2): 127-142.
Englyst, L., Jørgensen, F., Johansen, J. & Mikkelsen, O. (2008). Commodity team motivation and performance. Journal of Purchasing & Supply Management, 14: 14-27.
Jørgensen, F. (2006). Løbende forbedringer: Fortid, fremtid og forventninger. In Frank Gertsen, Poul Kyvsgaard Hansen, & Harry Boer (Eds.). Innovationsledelse, Center for Industrial Production: Aalborg University, Denmark.
Jørgensen, F. (2005). The Journey: A Case Story on Self-Assessment, Group Learning, and Continuous Improvement. Enschede: Continuous Innovation Network, 82 pp.
Jørgensen, F., Gertsen, F. & Boer, H. (2004). Development of a team-based framework for conducting self-assessment of Continuous Improvement. International Journal of Manufacturing Technology Management, 15(4): 343-349.
Jørgensen, F. (2004). The Students’ Voice, in A. Kolmos, F. Flink & L.Krogh (Eds). The Aalborg PBL Model. Aalborg University Press: Aalborg, Denmark, pp. 1-11.
Jørgensen, F., Boer, H. & Gertsen, F. (2004). Jump starting of continuous improvement through self-assessment. International Journal of Operations & Production Management, 23(10): 1260-1278.
Jørgensen, F. (2003). A Journey through Self-Assessment, Group Learning, and Continuous Improvement. PhD thesis, ISBN nr. 87-91200-20-2, Uni.Print, Center for Industrial Production, Aalborg University, Denmark.
Kofoed, L., Gertsen, F., & Jørgensen, F. (2002). The role of CI and learning in an organizational change process: Experiences from a longitudinal study of organizational change. Journal of Manufacturing Technology Management, 13(3): 165-175.