Randy Gilbert

Experience

During his military career, Randy was responsible for leading primary care health services; training development; defining, developing, and leading implementation of Canada-wide 911 and emergency medical response services and national emergency training; developing and implementing pan-Canadian cross-provincial communications systems; and development and implementation of the automated external defibrillator system for the Canadian Department of National Defence. 

He is an international speaker and served as Canada’s representative to NATO for international standardization, health informatics integration and innovation, and the Committee of the Chiefs of Military Medical Services of NATO. Randy was also the Canadian representative to Jamaica for Foreign Affairs, Trade, and Development Canada, where he worked with the Jamaican Defence Force to develop a national health information system. 

While serving in Southern Afghanistan, Randy served as the NATO Chief of Medical Operations and Senior Staff Officer for Afghan National Security Force Health Development, where he coordinated multinational healthcare operations and engaged in international/intercultural mentoring. Randy spent the last three years of his career as the Function Lead for the Canadian Forces Health Services co-developing and implementing their electronic health information system.

Randy has received multiple awards in acknowledgement of his achievements. Additionally, Randy has 17 years of clinical experience as an Advanced Life Support and Flight Paramedic, which enables him to understand clinical, leadership, and managerial perspectives.

Randy has worked with learners and leaders from public, private, military, police and fire services, and healthcare organizations to explore leadership, organizational and generational paradigms, communities of practice, organizational culture, organizational change, and communications and information management challenges. 

His personal research includes leadership, organizational cultural paradigms,  emergency health, education and training development, and health system and health information system development and implementation. Randy’s knowledge and skills include qualitative, quantitative, mixed model, evidence-based approaches, narrative inquiry, phenomenology, focus groups, surveys, interviews, and action research.

Memberships and Committees

• Fellow, Canadian College of Health Leaders (CCHL)
• Fellows Council and Fellows Advisor, CCHL
• Internationally Certified Professional in Healthcare Information and Management Systems (CPHIMS), Health Information Management Systems Society
• Canadian Certified Professional in Healthcare Information and Management Systems, (CPHIMS-CA), Digital Health Canada: Canada’s Health Informatics Association
• Coach Trainer, Province of British Columbia
• Project Management Institute
• Institute for Operations Research and the Management Sciences
• Centre for Health Education Scholarship, Faculty of Medicine, University of British Columbia