Royal Roads University's response to COVID-19
Info for students
On-campus classes and residencies moved online
All on-campus classes at Royal Roads University, including residencies, have moved online until Dec. 31, 2020 in response to the COVID-19 pandemic. Our top priority is ensuring continued health and safety of students, faculty and staff
Students whose courses will be shifting from on-campus to online delivery will hear more information from their respective program offices.
“At Royal Roads, our top priority is student safety. We are working hard to maintain a quality learning experience for our students as they move to complete programs,” says Royal Roads University President and Vice-Chancellor Philip Steenkamp. “We continue to follow the guidance of the Provincial Health Officer and the Ministry of Advanced Education and Skills Training. Royal Roads is ideally suited to make this shift, as a university where most classes are routinely held online.”
Classes & Residencies
Are classes running at Royal Roads University?
What's happening with on-campus residencies?
My on-campus program is moving online. Is there support for adapting to new learning technologies?
Can I still get help from the Writing Centre?
May I come to campus and use the Library? How do I access Library services?
Will team coaching still be available?
Is the bookstore open?
Health & Wellness
Will counselling services and learning strategist services still be available?
Will accessibility services still be available?
How is Royal Roads supporting wellness in the transition to online learning?
Will my tuition be reduced if my face-to-face program moves online?
I am interested in applying to Royal Roads University. What fees are required?
When will I receive an invoice for my current courses?
How can I make my payment?
I am unable to pay my invoice by the due date. Will I receive a late fee?
I need extra time to pay my invoice, can I get an extension?
I am unable to pay my invoice in full, are there payment plans available?
I need to withdraw from my course. Am I eligible for a refund?
Can I get a refund if I am unable to start my program because of COVID-19?
I have paid my tuition deposit and need to defer. What happens to my tuition deposit?
I want to be considered for a refund and my course isn't eligible under the Tuition Refund Policy. What can I do?
I paid fees for an on-campus residency that is now online. Will they be refunded?
Is the application fee refundable?
I paid learning support service fees and student services fees. Will they be refunded?
What’s happening with study abroad programs and international internships? (UPDATED May 8)
What government supports are available to students to help with employment and work-integrated learning opportunities? (NEW May 11)
Will internship, practicum or career development planning still be available?
I am on an internship in Canada and my contract was cancelled because of COVID-19. What should I do?
What’s happening with study abroad programs? (Updated May 8)
Will the on-campus International Student Orientation be moved online? (Updated May 8)
Will international student support still be available?
I am an international student. Will going online impact my VISA study permit or post-graduate work permit?
I am an international student. Do changes during COVID-19 impact my work eligibility?
Student Support Services
Are student support services available?
Are Indigenous student supports available?
Is help available for students facing financial hardship because of COVID-19?
Will financial aid still be available?
Will there be a Convocation ceremony this spring? (UPDATED May 29)
Info for staff & faculty
Thank you for your extraordinary efforts and support as we work together to continue to deliver education and services in these unprecedented times.
Planning is underway and information will be shared soon regarding staff eventually returning to campus.
This will include timing and details about social distancing protocols, limits on the size of gatherings, and health and hygiene considerations.
This will be a phased, iterative process, taken one step at a time and there may need to be adjustments along the way as issues emerge.
Visit Human Resources for work and mental health information, icluding FAQs, tips and resources.
An important message from Healthy U
As we practice physical distancing due to the COVID-19 outbreak, it’s normal to feel a range of emotions, including anxiety, worry and fear. We are more physically disconnected from our usual communities and may be experiencing feelings of isolation.
Here are some ideas to help you through this challenging time from Human Resources and the Healthy U team.
- Staying connected and healthy (Crossroads article, 20 March 2020)
- Message from BC Ministry of Health and Addictions
- Emotional well-being during COVID-19 (video 24:23 by Shepell)
Health & Wellness
Is the university encouraging staff to work from home?
What will the university do if in the future there are cases of COVID-19 on campus?
Coming to Campus
Can I come to campus to get some work done?
When will staff and faculty begin working on campus again?
Where can staff and faculty find more information?
Info for the public
The health and safety of our community
The health and safety of our community and the public at large is our top priority.
The outbreak of COVID-19 and recent pandemic declaration means we are all in a rapidly evolving situation.
If you have care-related questions call HealthLinkBC at 8-1-1 if you are in BC. If you are outside BC follow the directions of your local health authority. Canadians can call the Public Health Agency of Canada toll-free phone line at 1.833.784.4397 for answers to general questions about COVID-19.
Social distancing and other recommendations
To prevent transmission, public health officials recommend that you:
- Wash your hands frequently
- Sneeze and cough into your sleeve
- Avoid touching your face
- Practice social distancing (keeping 2 meters between people)