Hotel management assistant prof. makes the best case

September 5, 2017
Assistant Prof. Rebecca Wilson-Mah

An assistant professor from the School of Tourism and Hospitality Management has won a major award in academic case research and writing. 

Assistant Prof. Rebecca Wilson-Mah’s case “The Empress” has won the 2016/2017 Emerald Best Case Award from The Case Association. Wilson-Mah was also chosen as the CASE Journal Outstanding Reviewer for 2016/2017.

Cases are factual accounts of real events and situations. The goal for the reader is to develop an analysis or to be able to recommend a decision or course of action.  

In Wilson-Mah’s winning case, she asked students to decide how they would communicate and support a company’s policy for annual performance reviews. Considerations included how to build commitment from line management for these reviews. Managers may see the process as taking them away from more pressing tasks and may not appreciate its strategic significance.

Wilson-Mah says she is a great proponent of the benefits of case-based learning.

“A case is a peg to hang your theoretical hat on, as it offers an applied opportunity to consider the connection between theory and practice,” she says. “As a student you participate in your own learning rather than waiting for someone to tell you what to learn.”

Wilson-Mah was able to create this case due to the partnership and cooperation provided by The Fairmont Empress.

Wilson-Mah is a case reviewer for The CASE Journal, an editorial review board member and mentor for The Case Association and a review board member for the International Journal of Instructional Cases. At Royal Roads, she convenes an interdisciplinary case research and writing community of practice, which is welcoming new members.