Steven Glover, PhD - Faculty of Management
Topics
• E-commerce applications and security
• Consumer attitudes and e-commerce
• Technology to allay perceived risks by consumers
• Websites and business
• Business and technology
• Managing customer relationships and technology
• Supply chain management and technology
• Managing change related to new technologies
Steven Glover is an associate professor with the Faculty of Management responsible for courses in information technology and operation management. For more than three decades, Glover has worked in the information technology sector both in senior roles and as a consultant.
Though he started out as an computer technician, he was soon drawn to the world of business and eventually went on to earn his MBA from the Ivey School of Business in Ontario, and a doctorate from the Sauder School of Business at UBC. His area of research covers the ways in which businesses are able to use IT tools to reduce the risk consumers experience in buying on the web.
Glover has consulted on implementation and management of information technology for such clients as BC Hydro, the United States Postal Service and the agricultural biotechnology firm Monsanto. He has also worked on high tech improvement for such companies as BC Gas, Canada Post and the Richmond Hospital. Glover has been a certified management consultant for more than 15 years and has served on the board of the Canadian Association of Management Consultants in British Columbia.
Media queries for RRU staff and faculty should be directed to Doug Ozeroff in RRU Community Relations and Advancement, 250-391-2526. For other queries, contact Steven Glover directly.
