Program Description
This program provides a sound theoretical understanding of conflict analysis and management, while developing "hands on" knowledge in early detection, change management, strategic management, prevention, resolution and reconciliation.
By emphasizing the international as well as domestic dimensions of alternative dispute resolution, professionals will be able to develop and apply innovative, multiparty solutions to various group conflict settings.
Organizations will benefit from skilled negotiators who can resolve conflicts, forge agreements and strengthen relationships in the workplace and with external stakeholders.