1. Global Awareness
- Analyze and interpret the impact of global issues facing hospitality managers
- Assess the potential impact of hospitality operations on the operating environment
- Demonstrate application of triple-bottom-line management techniques within a hospitality enterprise
- Demonstrate multicultural sensitivity and awareness to global issues, opportunities and sustainability
2. Knowledge
- Describe the fundamentals of entrepreneurship and business decision making
- Develop strategic business decisions in response to current trends and niche markets
- Create an appropriate strategic plan for a hospitality enterprise
- Demonstrate understanding of other businesses operating within the broader tourism context and hypothesize their impact upon hospitality enterprises
3. Critical Thinking & Problem Solving
- Select and synthesize information and data to critically assess a situation or problem and identify possible actions
- Creatively analyze and interpret case study scenarios and recommend solutions
- Formulate logical conclusions through the use of sound research methods and conceptual models
4. Work With Others
- Work as a member of a team
- Leadership and the ability to follow the lead
- Consideration of the needs and expectations of stakeholders
- Recognition of cultural diversity
5. Effective Communication
- Produce high quality written materials and oral presentations using both narrative and graphic representations
- Regularly participate in class discussions and contribute to the learning of others
- Display effective computer, internet and interviewing/questioning skills
