Royal Roads University has a culturally diverse population with students attending from all over the globe. Learning to effectively communicate within such a diverse population is a key element for team success. Working with people from different cultural backgrounds with varying perspectives can sometimes make communication challenging. Developing and utilizing effective communication skills is crucial in building strong relationships to support team performance. Communication skills include the ability to listen and ask questions in order to clarify the message that needs to be communicated.
Communication begins with understanding your own perspective and the willingness to determine how the other person views a situation.
Watch this video of “The Ladder of Inference” process and learn how to clarify your thinking in any situation.