PCOM645: Organizational Design, Communication and Knowledge Management

Course Description

Discusses the systematic approach to configuring and aligning structures, communications, processes, knowledge, metrics, leadership and people practices, with culture and strategic direction in organizations to create an optimal organizational environment. Focuses on effective organizational design in both traditional and innovative organizations with special emphasis on innovative organizational forms and knowledge management principles. Topics include functional, divisional, matrix, team, and networked organizations; how IT creates new organizational possibilities; the information behaviour of individuals, networks and organizations; the nature of tacit and explicit knowledge services; strategies for identifying, capturing, organizing, storing, sharing and using knowledge; examples of innovative organizational possibilities such as democratic decision-making, crowd-based organizations, internal resource markets, and other forms of collective intelligence. Team projects include inventing new possibilities for real organizations. *pending approval

Course Credits

  • 3.00