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PCOM632: Conflict Analysis and Management

Course Description

Conflict Analysis and Management (3). Provides a rich exposure to theories and practices of dispute resolution through the eyes of a practicing mediator and empowers the learner to be more effective and secure in responding to conflict. Examines conflict at interpersonal, community, and organizational levels. Concepts of analysis are applied, models of response are learned, and various skills of interpersonal communication are practiced.

Course Credits

  • 3.00